All Systems Operational
Website - Frontend and User App (HTTPS)   Operational
API REST (HTTPS)   Operational
API Voice (HTTPS)   Operational
SMPP Server 01   Operational
SMPP Server 02   Operational
SMPP Server 03   Operational
API Old (HTTP)   Operational
API Old (HTTPS)   Operational
Mail to SMS Relay 01   Operational
Mail to SMS Relay 02   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Dashboard - Average response time
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API REST - Average response time
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API Voice - Average response time
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Website Dashboard - Uptime
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API REST - Uptime
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API Voice - Uptime
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SMPP Server 01 - Uptime
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SMPP Server 02 - Uptime
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SMPP Server 03 - Uptime
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Past Incidents
Sep 21, 2018

No incidents reported today.

Sep 20, 2018
Maintenance on 212.61.160.234 (legacy SMPP)
Completed - The scheduled maintenance has been completed.
Sep 20, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 08:00 CEST
Scheduled - Please ignore this message if you are connected to any of these servers:
smpp01.messagebird.com (35.204.9.113)
smpp02.messagebird.com (35.204.29.87)
smpp03.messagebird.com (35.204.127.67)

We will perform maintenance to one of our legacy SMPP servers, namely 212.61.160.234 on 20.09.2018 between 06:00 and 08:00 AM UTC. Existing connections to 212.61.160.234 will be terminated at the start of the maintenance and no new connections will be accepted during that time.

If you are affected by this, we advice to establish and maintain binds to another legacy SMPP server, which is:
212.61.160.232
Sep 19, 13:35 CEST
Sep 19, 2018

No incidents reported.

Sep 18, 2018
Intermittent timeouts and delays
Resolved - No further timeouts and delays have been observed since resolution. All systems fully operational.
Sep 18, 21:14 CEST
Monitoring - From 17:29 (UTC) until 17:52 (UTC) we've seen intermittent timeouts and delays on our platform. The issue has been identified and resolved. We're monitoring the situation.
Sep 18, 20:19 CEST
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018
Maintenance on smpp03.messagebird.com
Completed - The scheduled maintenance has been completed.
Sep 13, 08:50 CEST
Verifying - Verification is currently underway for the maintenance items.
Sep 13, 08:42 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 08:00 CEST
Scheduled - Maintenance on smpp03.messagebird.com on 13.09.2018 between 06:00 and 08:00 AM UTC.

We will perform maintenance to one of our SMPP servers, namely smpp03.messagebird.com (35.204.127.67) on 13.09.2018 between 06:00 and 08:00 AM UTC. Existing connections to smpp03.messagebird.com will be terminated at the start of the maintenance and no new connections will be accepted during that time.

We advice to establish and maintain multiple binds to our other SMPP servers, which are:
smpp01.messagebird.com (35.204.9.113)
smpp02.messagebird.com (35.204.29.87)
Sep 11, 16:01 CEST
Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018
HTTP callbacks delayed
Resolved - All queued HTTP callbacks have been sent.
Sep 10, 14:57 CEST
Monitoring - We've identified the issue and resolved the imminent issue. New callbacks are send immediately, older callbacks are queued and retried following retry-schema. We're monitoring the situation.
Sep 10, 10:48 CEST
Investigating - We are currently investigating delayed HTTP callbacks (SMS status reports and inbound messages).
Sep 10, 10:41 CEST
Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

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