MessageBird Status

All Systems Operational

SMS Operational

SMS REST API (HTTPS) Operational

SMPP Server 01 Operational

SMPP Server 02 Operational

SMPP Server 03 Operational

SMS API - Old (HTTP) Operational

SMS API - Old (HTTPS) Operational

Mail to SMS Relay 01 Operational

Mail to SMS Relay 02 Operational

Voice Operational

Voice API (HTTPS) Operational

Voice SIP-Trunking Operational

Website - Frontend and User App (HTTPS) Operational

WhatsApp API Operational

Programmable Conversations Operational

Flow Builder Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Certificate Change for HTTPS-API (api.messagebird.com) Feb 18, 12:00-12:30 CET

On February 18th, 2020 between 11:00-11:30 (UTC) we will change the certificate of api.messagebird.com. This is regarding our old HTTP-API service hostname, not our REST-API service.

Though the vast majority of applications will not be impacted in any way, there is a possibility that some applications are performing a comparison of the certificate with a local copy. Please update your local copy at the same time we update the certificate. A copy of the certificate can be found here: http://www.messagebird.com/download/certificates/messagebird-com-2017-2020.crt
Posted on Feb 13, 15:47 CET

System Metrics Month Week Day

Website Dashboard - Average response time

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API REST - Average response time

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API Voice - Average response time

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Website Dashboard - Uptime

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API REST - Uptime

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API Voice - Uptime

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SMPP Server 01 - Uptime

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SMPP Server 02 - Uptime

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SMPP Server 03 - Uptime

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Past Incidents

Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

Delays on sending and receiving of WhatsApp messages

Resolved - The issue with delays on WhatsApp has been resolved.
Feb 5, 07:54 CET

Monitoring - We've resolved the issue with delays on sending and receiving of messages with WhatsApp and are monitoring the situation.
Feb 5, 07:13 CET

Identified - We've identified the source of the issue and are working on resolving the delays.
Feb 5, 06:59 CET

Investigating - We're investigating an issue that's affecting the sending and receiving of WhatsApp messages.
Feb 5, 05:37 CET

Feb 4, 2020

Delays on outgoing webhooks

Resolved - This issue has been resolved and all delayed webhooks have been processed.
Feb 4, 21:13 CET

Monitoring - We've implemented a fix for the issue. Service has been restored and we're monitoring the situation.
Feb 4, 20:34 CET

Identified - We've identified the issue and are working to restore full service.
Feb 4, 18:22 CET

Investigating - We're currently investigating outgoing webhooks being delivered with a delay.
Feb 4, 17:28 CET

Sent messages not available through API or Dashboard

Resolved - The fix has been implemented and all messages are now available through our REST API endpoints and Dashboard pages.
Feb 4, 18:13 CET

Identified - The issue has been identified and a fix is being implemented.
Feb 4, 17:52 CET

Update - We found the root cause of the problem and are now investigating potential fixes.
Feb 4, 17:27 CET

Investigating - We are currently investigating an issue where a small percentage of sent messages are not available through our REST API endpoints and Dashboard pages.
Feb 4, 16:43 CET

Feb 3, 2020

No incidents reported.