All Systems Operational
Connectivity
Operational
SMS - APAC
Operational
SMS - EMEA
Operational
SMS - Northern America
Operational
SMS - Latin America
Operational
Voice - Global
Operational
SMS Products
Operational
SMS REST API (HTTPS)
Operational
SMPP Platform - Europe Region - SMPP01
Operational
SMPP Platform - Europe Region - SMPP02
Operational
SMPP Platform - Europe Region - SMPP03
Operational
SMPP Platform - APAC Region
Operational
SMS API V1 - HTTP(S)
Operational
Mail to SMS Relay Service
Operational
Voice Products
Operational
Voice API (HTTPS)
Operational
Voice SIP-Trunking
Operational
Programmable Conversations & Channels
Operational
Conversations API
Operational
Messaging API
Operational
Email Channel
Operational
WhatsApp Channel
Operational
Website - Frontend and User App
Operational
Inbox
Operational
Flow Builder
Operational
Omnichannel Chat Widget
Operational
Numbers (API & Telserv.nl)
Operational
24sessions
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Conversations database maintenance
Dec 4, 2022 21:00-21:15 CET
Database upgrade maintenance scheduled to improve our overall database performance.
Within the scheduled window, outbound messaging and message statuses will be unavailable on Inbox, Omnichannel Widget, Conversations API, and Flows supported by the Conversations API. Inbound messaging on these products will be delayed.
No messages will be lost during this time and normal service will resume once maintenance has been completed. Other services, including SMS, Voice, and Dashboard functionality, won’t be affected.
Posted on Nov 24, 2022 - 10:39 CET
Within the scheduled window, outbound messaging and message statuses will be unavailable on Inbox, Omnichannel Widget, Conversations API, and Flows supported by the Conversations API. Inbound messaging on these products will be delayed.
No messages will be lost during this time and normal service will resume once maintenance has been completed. Other services, including SMS, Voice, and Dashboard functionality, won’t be affected.
Posted on Nov 24, 2022 - 10:39 CET
WhatsApp Turkey channels maintenance
Dec 5, 2022 09:00-17:00 CET
This maintenance only affects Turkey WhatsApp channels (+90).
Our engineering team will perform a task to increase the maintainability of our WhatsApp on-premise for Turkey channels.
This activity will start at 9 AM CET and end at 5 PM CET. During this time frame, your WhatsApp Turkey channel will be unavailable for up to 30 minutes.
Within the 30 minutes of downtime, outbound messaging and message statuses will be unavailable on Inbox, Omnichannel Widget, Conversations API, and Flows supported by the Conversations API. Inbound messaging on these products will be delayed. These messages will be automatically queued for you and delivered once the channel has been upgraded.
Posted on Nov 25, 2022 - 09:58 CET
Our engineering team will perform a task to increase the maintainability of our WhatsApp on-premise for Turkey channels.
This activity will start at 9 AM CET and end at 5 PM CET. During this time frame, your WhatsApp Turkey channel will be unavailable for up to 30 minutes.
Within the 30 minutes of downtime, outbound messaging and message statuses will be unavailable on Inbox, Omnichannel Widget, Conversations API, and Flows supported by the Conversations API. Inbound messaging on these products will be delayed. These messages will be automatically queued for you and delivered once the channel has been upgraded.
Posted on Nov 25, 2022 - 09:58 CET