All Systems Operational
Connectivity Operational
SMS - APAC Operational
SMS - EMEA Operational
SMS - Northern America Operational
SMS - Latin America Operational
Voice - Global Operational
SMS Products Operational
SMS REST API (HTTPS) Operational
SMPP Platform - Europe Region - SMPP01 Operational
SMPP Platform - Europe Region - SMPP02 Operational
SMPP Platform - Europe Region - SMPP03 Operational
SMPP Platform - APAC Region Operational
SMS API V1 - HTTP(S) Operational
Mail to SMS Relay Service Operational
Voice Products Operational
Voice API (HTTPS) Operational
Voice SIP-Trunking Operational
Programmable Conversations & Channels Operational
Conversations API Operational
Messaging API Operational
Email Channel Operational
WhatsApp Channel Operational
Website - Frontend and User App Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers (API & Telserv.nl) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jun 10, 11:59 CEST
Scheduled - On the 9th of July 2022 the current certificate for the REST API service will be expiring.

The certificate will be renewed on Friday the 10th of June 2022 and the public key will be provided in PEM and DER format for download.

The certificate change is scheduled for Wednesday the 6th of July 2022 at 06:00 UTC. The certificate of rest.messagebird.com and api.messagebird.com will be affected. Though the vast majority of applications will not be impacted in any way, there is a possibility that some applications are performing a comparison of the certificate with a local copy.

A copy of the certificate can be found here:

https://messagebird.com/download/certificates/messagebird-com-2022-2023.crt
https://messagebird.com/download/certificates/messagebird-com-2022-2023.der

Jun 7, 17:24 CEST
Website Dashboard - Average response time
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API REST - Average response time
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API Voice - Average response time
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Website Dashboard - Uptime
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API REST - Uptime
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API Voice - Uptime
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SMPP Server 01 - Uptime
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SMPP Server 02 - Uptime
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SMPP Server 03 - Uptime
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Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Resolved - Messages are processing as expected
Jun 28, 19:55 CEST
Investigating - We are currently investigating delays on the Conversations API regarding WhatsApp Channels. Customers may have experienced delivery delays starting around 16:30UTC
Jun 28, 19:23 CEST
Resolved - This incident has been resolved.
Jun 28, 17:08 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 28, 14:36 CEST
Identified - We identified the delays to because by failing HLR lookups. Our engineers are currently working on a mitigation. We will keep you updated on our status page.
Jun 28, 12:59 CEST
Investigating - We are seeing increased delays on outgoing SMS traffic. We are investigating.
Jun 28, 12:09 CEST
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - This incident has been resolved.
Jun 24, 13:28 CEST
Monitoring - We have deployed a fix and we are currently monitoring the system.
Jun 24, 13:20 CEST
Identified - We have identified the source of the issue and are working on a fix.
Jun 24, 13:12 CEST
Investigating - We are currently investigating errors within our Messaging API which are impacting a limited set of WhatsApp functionality. Inbox is also impacted, but only with WhatsApp templates. We are actively working on a resolution.
Jun 24, 13:12 CEST
Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.