All Systems Operational
Connectivity Operational
SMS - APAC Operational
SMS - EMEA Operational
SMS - Northern America Operational
SMS - Latin America Operational
Voice - Global Operational
SMS Products Operational
SMS REST API (HTTPS) Operational
SMPP Platform - Europe Region - SMPP01 Operational
SMPP Platform - Europe Region - SMPP02 Operational
SMPP Platform - Europe Region - SMPP03 Operational
SMPP Platform - APAC Region Operational
SMS API V1 - HTTP(S) Operational
Mail to SMS Relay Service Operational
Voice Products Operational
Voice API (HTTPS) Operational
Voice SIP-Trunking Operational
Programmable Conversations & Channels Operational
Conversations API Operational
Messaging API Operational
Email Channel Operational
WhatsApp Channel Operational
Website - Frontend and User App Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers (API & Telserv.nl) Operational
24sessions ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Conversations database maintenance Dec 4, 2022 21:00-21:15 CET
Database upgrade maintenance scheduled to improve our overall database performance.

Within the scheduled window, outbound messaging and message statuses will be unavailable on Inbox, Omnichannel Widget, Conversations API, and Flows supported by the Conversations API. Inbound messaging on these products will be delayed.

No messages will be lost during this time and normal service will resume once maintenance has been completed. Other services, including SMS, Voice, and Dashboard functionality, won’t be affected.

Posted on Nov 24, 2022 - 10:39 CET
WhatsApp Turkey channels maintenance Dec 5, 2022 09:00-17:00 CET
This maintenance only affects Turkey WhatsApp channels (+90).

Our engineering team will perform a task to increase the maintainability of our WhatsApp on-premise for Turkey channels.

This activity will start at 9 AM CET and end at 5 PM CET. During this time frame, your WhatsApp Turkey channel will be unavailable for up to 30 minutes.

Within the 30 minutes of downtime, outbound messaging and message statuses will be unavailable on Inbox, Omnichannel Widget, Conversations API, and Flows supported by the Conversations API. Inbound messaging on these products will be delayed. These messages will be automatically queued for you and delivered once the channel has been upgraded.

Posted on Nov 25, 2022 - 09:58 CET
Website Dashboard - Average response time
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API REST - Average response time
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API Voice - Average response time
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Website Dashboard - Uptime
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API REST - Uptime
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API Voice - Uptime
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SMPP Server 01 - Uptime
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SMPP Server 02 - Uptime
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SMPP Server 03 - Uptime
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Past Incidents
Dec 4, 2022

No incidents reported today.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022
Resolved - This incident has been resolved.
Nov 29, 17:59 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 17:57 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 16:48 CET
Investigating - A subset of customers may be experiencing that the total number of invocations and their status represented in Flows Analytics is incorrect.

Our engineering team is actively working on addressing this issue.

Flows execution is not affected.

Nov 29, 16:05 CET
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022
Resolved - This incident has been resolved.
We apologise for any inconvenience this may have caused.

Nov 21, 19:17 CET
Monitoring - The delays have been mitigated, we are monitoring the results.
Nov 21, 18:48 CET
Investigating - We're currently investigating reports of status reports on SMS messages being delayed. Sending and delivery of messages is not affected.
Nov 21, 18:19 CET
Nov 20, 2022

No incidents reported.