MessageBird Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Connectivity Operational

SMS - APAC Operational

SMS - EMEA Operational

SMS - Northern America Operational

SMS - Latin America Operational

Voice - Global Operational

SMS Products Operational

SMS REST API (HTTPS) Operational

SMPP Platform - Europe Region - SMPP01 Operational

SMPP Platform - Europe Region - SMPP02 Operational

SMPP Platform - Europe Region - SMPP03 Operational

SMPP Platform - APAC Region Operational

SMS API V1 - HTTP(S) Operational

Mail to SMS Relay Service Operational

Voice Products Operational

Voice API (HTTPS) Operational

Voice SIP-Trunking Operational

Programmable Conversations & Channels Operational

Conversations API Operational

Messaging API Operational

Email Channel Operational

WhatsApp Channel Operational

Website - Frontend and User App Operational

Inbox Operational

Flow Builder Operational

Omnichannel Chat Widget Operational

Numbers (API & Telserv.nl) Operational

24sessions Operational

90 days ago

99.97 % uptime

Today

Instance Operational

90 days ago

99.92 % uptime

Today

Data API Operational

90 days ago

100.0 % uptime

Today

Keeper API Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Conversations Messaging database maintenance Dec 10, 2023 21:00-21:20 CET

Database upgrade maintenance scheduled to improve our overall database performance.

Within the scheduled window, outbound messaging and message statuses will be unavailable on Inbox, Omnichannel Widget, Conversations API, and Flows supported by the Conversations API. Inbound messaging on these products will be delayed.

No messages will be lost during this time and normal service will resume once maintenance has been completed. Other services, including SMS, Voice, and Dashboard functionality, won’t be affected.
Posted on Nov 28, 2023 - 13:07 CET

System Metrics Month Week Day

Website Dashboard - Average response time

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API REST - Average response time

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API Voice - Average response time

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Website Dashboard - Uptime

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API REST - Uptime

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API Voice - Uptime

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SMPP Server 01 - Uptime

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SMPP Server 02 - Uptime

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SMPP Server 03 - Uptime

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Past Incidents

Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

Engagement platform - Edited WhatsApp templates remain in a pending status

Resolved - Our engineering team has confirmed that the issue has been successfully mitigated. We apologise for any inconvenience this may have caused you.
Dec 5, 14:51 CET

Identified - The issue has been identified and a fix is being implemented.
Dec 5, 10:52 CET

Update - We are currently investigating this issue in collaboration with Meta. Once we have an update, we will promptly inform you.
Dec 4, 18:09 CET

Update - As your recently modified template is currently pending approval, it can not be used for messaging. As a temporary solution until this problem is resolved, we recommend creating a new template, which will undergo the approval process. This issue explicitly affects templates already edited and approved for the Engagement Platform.
Dec 4, 18:05 CET

Investigating - Our engineering team is actively investigating an issue wherein customers trying to modify WhatsApp templates are experiencing a prolonged pending status.
Dec 4, 16:47 CET

Dec 4, 2023

Engagement platform - Incoming emails with large payload are not being processed

Resolved - Our engineering team has confirmed this issue has been resolved. We apologise for any inconvenience this may have caused you.
Dec 4, 16:46 CET

Update - Our engineering team continues working on the fix. Once it has been rolled out and verified, we will inform you.
Nov 29, 13:36 CET

Update - Our engineering team is actively addressing this issue and will provide an update tomorrow, Wednesday.
Nov 28, 20:12 CET

Identified - Our engineering team has identified an issue impacting the processing of incoming emails with large payloads, excluding attachments. This is impacting our Engagement platform.
Our engineering is currently working on a fix.
Nov 28, 15:56 CET

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

Nov 28, 2023

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

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