Identified - We are investigating a carrier issue to results in lower delivery rates of traffic towards Singapore and India. At the moment this is impacting traffic to Jio (India) and M1 (Singapore).

Our engineers are investigating and we will update here once we know more.

Mar 27, 2023 - 11:30 CEST
Investigating - We are investigating a drop in delivery rate on some of our connections to Singapore.
Mar 27, 2023 - 09:45 CEST
Connectivity Degraded Performance
SMS - APAC Degraded Performance
SMS - EMEA Operational
SMS - Northern America Operational
SMS - Latin America Operational
Voice - Global Operational
SMS Products Operational
SMS REST API (HTTPS) Operational
SMPP Platform - Europe Region - SMPP01 Operational
SMPP Platform - Europe Region - SMPP02 Operational
SMPP Platform - Europe Region - SMPP03 Operational
SMPP Platform - APAC Region Operational
SMS API V1 - HTTP(S) Operational
Mail to SMS Relay Service Operational
Voice Products Operational
Voice API (HTTPS) Operational
Voice SIP-Trunking Operational
Programmable Conversations & Channels Operational
Conversations API Operational
Messaging API Operational
Email Channel Operational
WhatsApp Channel Operational
Website - Frontend and User App Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers (API & Telserv.nl) Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Website Dashboard - Average response time
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API REST - Average response time
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API Voice - Average response time
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Website Dashboard - Uptime
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API REST - Uptime
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API Voice - Uptime
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SMPP Server 01 - Uptime
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SMPP Server 02 - Uptime
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SMPP Server 03 - Uptime
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Past Incidents
Mar 27, 2023

Unresolved incident: Drop in delivery rates towards Singapore and India.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.