All Systems Operational
Website - Frontend and User App (HTTPS) Operational
Inbox Operational
Flow Builder Operational
SMS Operational
SMS REST API (HTTPS) Operational
SMPP Server 01 Operational
SMPP Server 02 Operational
SMPP Server 03 Operational
SMS API - Old (HTTP) Operational
SMS API - Old (HTTPS) Operational
Mail to SMS Relay 01 Operational
Mail to SMS Relay 02 Operational
Voice Operational
Voice API (HTTPS) Operational
Voice SIP-Trunking Operational
Programmable Conversations & Channels Operational
Conversations API Operational
Messaging API Operational
Email Channel Operational
WhatsApp Channel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Dashboard - Average response time
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API REST - Average response time
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API Voice - Average response time
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Website Dashboard - Uptime
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API REST - Uptime
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API Voice - Uptime
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SMPP Server 01 - Uptime
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SMPP Server 02 - Uptime
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SMPP Server 03 - Uptime
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Past Incidents
Aug 7, 2020
Problems sending and receiving facebook messages
Resolved - This incident has been resolved.
Aug 7, 02:48 CEST
Monitoring - We are seeing an improvement on the platform and we are now monitoring.
Aug 7, 02:32 CEST
Identified - The issue has been identified.
Aug 7, 00:55 CEST
Update - We are continuing to investigate this issue.
Aug 7, 00:12 CEST
Investigating - We are currently investigating this issue.
Aug 7, 00:12 CEST
Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020
Certificate update for rest.messagebird.com
Resolved - Certificate maintenance was completed and we haven't seen any issues for the past hours. We are closing this incident but feel free to contact our support team at support@messagebird.com if you are experiencing any issues.
Aug 4, 15:07 CEST
Investigating - We have updated the certificate of rest.messagebird.com and all direct sub-domains of messagebird.com.

The 2017-2020 certificate `SHA256 Fingerprint=AB:5E:5D:E8:BE:C7:87:7F:32:9A:10:3D:C0:5B:25:83:2D:9D:BB:F9:DC:48:4F:16:2E:66:BF:02:5A:CD:33:D5`
is replaced by the 2020-2021 certificate `SHA256 Fingerprint=B3:7E:3B:D7:44:65:43:33:7F:B9:AA:B1:0F:A7:F1:29:46:75:96:7D:62:D5:7E:F7:3D:E4:38:98:FB:E3:40:C6`

Though the vast majority of applications will not be impacted in any way, there is a possibility that some applications are performing a comparison of the certificate with a local copy.
Please update your local copy at the same time we update the certificate.
A copy of the certificate can be found:
- https://www.messagebird.com/download/certificates/messagebird-com-2020-2021.crt in PEM format
- https://www.messagebird.com/download/certificates/messagebird-com-2020-2021.cer in DER format
Aug 4, 11:43 CEST
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020
Issues with Contacts API
Resolved - This incident has been resolved.
Jul 27, 17:24 CEST
Monitoring - The issue appears to be resolved and we will continue to monitor.
Jul 27, 16:56 CEST
Investigating - We are currently investigating an issue with the Contacts API.
Jul 27, 16:52 CEST
Certificate update for *.messagebird.com
Completed - The scheduled maintenance has been completed.
Jul 27, 14:06 CEST
Update - We are postponing the scheduled maintenance until later notice. We will post an update about this incident in our status page.
Jul 27, 14:04 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 14:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 27, 13:30 CEST
Certificate update for *.messagebird.com
Completed - We are postponing the scheduled maintenance until later notice. We will post an update about this incident in our status page.
Jul 27, 12:53 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 12:00 CEST
Scheduled - July 27th, 2020 at 12:00 (CEST) / 10:00 AM (UTC) we will change the certificate of rest.messagebird.com and all direct sub-domains of messagebird.com.

The 2017-2020 certificate `SHA256 Fingerprint=AB:5E:5D:E8:BE:C7:87:7F:32:9A:10:3D:C0:5B:25:83:2D:9D:BB:F9:DC:48:4F:16:2E:66:BF:02:5A:CD:33:D5`
is replaced by the 2020-2021 certificate `SHA256 Fingerprint=B3:7E:3B:D7:44:65:43:33:7F:B9:AA:B1:0F:A7:F1:29:46:75:96:7D:62:D5:7E:F7:3D:E4:38:98:FB:E3:40:C6`

Though the vast majority of applications will not be impacted in any way, there is a possibility that some applications are performing a comparison of the certificate with a local copy.
Please update your local copy at the same time we update the certificate.
A copy of the certificate can be found:
- https://www.messagebird.com/download/certificates/messagebird-com-2020-2021.crt in PEM format
- https://www.messagebird.com/download/certificates/messagebird-com-2020-2021.cer in DER format
Jul 13, 21:13 CEST
Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

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