Sending messages to WhatsApp Business API delayed

Incident Report for Bird

Resolved

This incident has been resolved.

Posted May 01, 2019 - 09:23 CEST

Monitoring

Root cause was identified and resolved, delayed messages are now being retroactively processed and sent.

Posted May 01, 2019 - 07:03 CEST

Investigating

We have identified and are mitigating an issue with delayed sending of outgoing messages on our WhatsApp Business API platform.

Posted May 01, 2019 - 05:55 CEST