SMS processing delays (API & Dashboard)

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Jul 08, 2019 - 13:46 CEST

Monitoring

A resolution has been implemented and we are monitoring the situation.

Posted Jul 08, 2019 - 12:37 CEST

Identified

We are currently experiencing SMS delivery delays for messages submitted via API, mail and Dashboard. All messages are being processed again. Dashboard availability is still affected.

Posted Jul 08, 2019 - 12:14 CEST

This incident affected: Connectivity Platform (SMS - API, SMS - API V1, SMS - Mail to SMS Relay Service).