Delays for a subset of WhatsApp channels

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Sep 17, 2021 - 23:15 CEST

Monitoring

We're no longer observing any delays on WhatsApp channels after applying a patch to our systems. We're monitoring the situation.

Posted Sep 17, 2021 - 23:05 CEST

Identified

We've identified the source of the intermittent delays and are working to address the issue.

Posted Sep 17, 2021 - 22:49 CEST

Investigating

We're currently investigating reports of small and intermittent delays for a subset of WhatsApp channels.

Posted Sep 17, 2021 - 22:30 CEST

This incident affected: Connectivity Platform (WhatsApp Channel).