Conversations database maintenance

Scheduled Maintenance Report for Bird

Completed

The scheduled maintenance has been completed.

Posted Dec 04, 2022 - 21:16 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 04, 2022 - 21:00 CET

Scheduled

Database upgrade maintenance scheduled to improve our overall database performance.

Within the scheduled window, outbound messaging and message statuses will be unavailable on Inbox, Omnichannel Widget, Conversations API, and Flows supported by the Conversations API. Inbound messaging on these products will be delayed.

No messages will be lost during this time and normal service will resume once maintenance has been completed. Other services, including SMS, Voice, and Dashboard functionality, won’t be affected.

Posted Nov 24, 2022 - 10:39 CET

This scheduled maintenance affected: Connectivity Platform (Inbox, Omnichannel Chat Widget, Conversations - API, Messaging - API, Email Channel, WhatsApp Channel).