Conversations database maintenance
Scheduled for Dec 4, 21:00 - 21:15 CET
Database upgrade maintenance scheduled to improve our overall database performance.

Within the scheduled window, outbound messaging and message statuses will be unavailable on Inbox, Omnichannel Widget, Conversations API, and Flows supported by the Conversations API. Inbound messaging on these products will be delayed.

No messages will be lost during this time and normal service will resume once maintenance has been completed. Other services, including SMS, Voice, and Dashboard functionality, won’t be affected.
Posted Nov 24, 2022 - 10:39 CET
This scheduled maintenance affects: Programmable Conversations & Channels (Conversations API, Messaging API, Email Channel, WhatsApp Channel) and Inbox, Omnichannel Chat Widget.