Carrier DDOS attack impacted TelServ traffic between 12:49 UTC until 13:51 UTC
Incident Report for Bird
Resolved
Between 12:49 UTC until 13:51 UTC on September 9th Voice Calling, Portal, and API access for a portion of our Numbers/Telserv related services were degraded. Additional services such as SipTrunking and Voice API were impacted and customers may have experienced choppy audio, dropped calls, or failed inbound/outbound calling.

The root cause was a DDoS attack against a client located within a shared data center as MessageBird. The network carrier is investigating why their anti-DDoS system failed to prevent this issue.
Posted Sep 09, 2021 - 19:22 CEST
This incident affected: Connectivity Platform (Voice - API, Voice - SIP Trunking, Numbers - API).
← Current Status Powered by Atlassian Statuspage