WhatsApp API is unable to send & receive messages to WhatsApp platform

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Dec 07, 2018 - 08:40 CET

Monitoring

The root cause of the issue is confirmed to be at WhatsApp's side. Issue got resolved at 03:43 UTC. We will keep monitoring the situation.

Posted Dec 07, 2018 - 04:54 CET

Investigating

We are experiencing partial unavailability problems with WhatsApp API, our engineering team is investigating the problem.

Posted Dec 07, 2018 - 02:43 CET