This incident has been resolved. We apologise for any inconvenience this has caused you.
Posted Oct 28, 2021 - 19:30 CEST
A fix has been rolled out and no errors in the ConversationsAPI services are observed. We are monitoring the situation.
Posted Oct 28, 2021 - 16:43 CEST
The issue has been identified and a fix is being implemented.
Posted Oct 28, 2021 - 16:42 CEST
This is affecting a small part of the traffic.
Posted Oct 28, 2021 - 16:33 CEST
We are currently investigating an issue that is affecting our Conversations API, the affected services are retrieving messages and conversations as well as sending messages via /conversations/start end point.