SMS processing delays

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Sep 23, 2019 - 15:12 CEST

Update

We are continuing to monitor for any further issues.

Posted Sep 23, 2019 - 12:46 CEST

Monitoring

We have been experiencing SMS delivery delays for messages sent via our SMS API's and Dashboard between approximately 12:20 and 12:38 CEST. Message delivery is restored and all delayed messages have been delivered. We are monitoring the situation.

Posted Sep 23, 2019 - 12:46 CEST

This incident affected: Connectivity Platform (SMS - API, SMS - API V1, SMS - Mail to SMS Relay Service).