WhatsApp channels not receiving media messages

Incident Report for MessageBird

Resolved

This incident has been resolved.

Posted May 01, 2023 - 14:53 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 01, 2023 - 14:47 CEST

Investigating

We are currently investigating this issue.

Posted May 01, 2023 - 14:43 CEST

This incident affected: Programmable Conversations & Channels (WhatsApp Channel).