Calls to Spain are disconnecting shortly after answered.
Incident Report for MessageBird
This incident has been resolved.
Posted Oct 07, 2021 - 20:21 CEST
We have identified that the impact is limited to calls originating through our CCaaS service where calls traverse through a specific route toward Spain. The impacted route has been removed from the routing table.
Posted Oct 07, 2021 - 15:17 CEST
We have received reports that multiple customers are experiencing dropped calls to Spain. We are investigating the reports and analysing the which products are impacted.
Posted Oct 07, 2021 - 13:40 CEST
This incident affected: Voice Products (Voice API (HTTPS), Voice SIP-Trunking).