Delays on WhatsApp Media Messages

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Sep 06, 2021 - 09:36 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 06, 2021 - 09:31 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 06, 2021 - 09:28 CEST

Investigating

We are currently observing delays for WhatsApp media messages. Our teams are investigating what is causing the issues.

Posted Sep 06, 2021 - 06:55 CEST

This incident affected: Connectivity Platform (WhatsApp Channel).