Inbox agents are not able to accept tickets.
Incident Report for MessageBird
This incident has been resolved. We apologise for any inconvenience this has caused you.
Posted Nov 02, 2021 - 15:28 CET
A fix has been implemented and we are monitoring the results.
Posted Nov 02, 2021 - 15:22 CET
We are currently investigating an issue in Inbox whereby Inbox agents are receiving errors when accepting tickets.
Posted Nov 02, 2021 - 15:09 CET
This incident affected: Inbox.