Whatsapp channel unavailable

Incident Report for Bird

Resolved

This incident has been resolved.

Posted May 01, 2020 - 11:55 CEST

Update

We are continuing to monitor for any further issues.

Posted May 01, 2020 - 11:54 CEST

Update

Whatsapp channel is working again and we are considering this incident resolved

Posted May 01, 2020 - 11:53 CEST

Monitoring

We have mitigated the issue and messages are flowing again. We are monitoring the situation

Posted May 01, 2020 - 11:45 CEST

Investigating

We are observing issues with both incoming and outgoing messages for Whatsapp channel. The team is working on the mitigating the issues.

Posted May 01, 2020 - 11:04 CEST

This incident affected: Connectivity Platform (Inbox, WhatsApp Channel).