Twitter Inbound messages not working for a subset of customers

Incident Report for MessageBird

Resolved

This incident has been resolved.

Posted Feb 18, 2023 - 22:22 CET

Monitoring

The issue has been identified to be on Twitter. We will continue to monitor the situation on our side.

Posted Feb 18, 2023 - 19:38 CET

Investigating

We are currently investigating an issue in which a subset of customers are experiencing issues receiving incoming messages on Twitter channels.

Posted Feb 18, 2023 - 18:46 CET

This incident affected: Programmable Conversations & Channels (Conversations API) and Inbox.