Delays in WhatsApp API

Incident Report for Bird

Resolved

This incident has been resolved and all delayed messages have been processed.

Posted May 04, 2021 - 03:53 CEST

Monitoring

We have identified the issue and made a fix and are now seeing traffic flowing again, including any delayed messages. The delays started at approximately 00:00 UTC.

Posted May 04, 2021 - 03:43 CEST

Investigating

We are currently investigating delays on some of our WhatsApp API messages.

Posted May 04, 2021 - 03:40 CEST

This incident affected: Connectivity Platform (WhatsApp Channel).