Sending messages to WhatsApp Business API delayed

Incident Report for Bird

Resolved

All delayed outgoing messages have been processed.

Posted Apr 26, 2019 - 22:53 CEST

Monitoring

Root cause was identified and resolved, delayed messages are now being retroactively processed and sent.

Posted Apr 26, 2019 - 22:24 CEST

Identified

We have identified and are mitigating an issue with delayed sending of outgoing messages on our WhatsApp Business API platform.

Posted Apr 26, 2019 - 22:01 CEST