Impact to WhatsApp traffic on API and Inbox

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Apr 17, 2020 - 20:08 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 17, 2020 - 19:52 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 17, 2020 - 19:44 CEST

Investigating

We are currently observing degradation to inbound and outbound WhatsApp traffic and are in process of investigation.

Posted Apr 17, 2020 - 19:38 CEST

This incident affected: Connectivity Platform (Inbox, WhatsApp Channel).