Sending messages to WhatsApp Business API delayed

Incident Report for Bird

Resolved

Problems with message delivery have been resolved. We're working on preventative measures to avoid this issue reoccurring.

Posted May 01, 2019 - 16:43 CEST

Monitoring

A fix has been implemented and we are monitoring the issues.

Posted May 01, 2019 - 14:18 CEST

Identified

We have identified and are mitigating an issue with delayed sending of outgoing messages on our WhatsApp Business API platform.
Receiving messages are not affected.

Posted May 01, 2019 - 13:41 CEST