WhatsApp media upload delays

Incident Report for Bird

Resolved

We isolated the cause and mitigated the issue.

Posted Apr 27, 2021 - 22:25 CEST

Identified

Issue has been identified, team is working on mitigation.

Posted Apr 27, 2021 - 19:11 CEST

Investigating

Issues processing WhatsApp media upload (attachments) is detected, the team is investigating the issue.

Posted Apr 27, 2021 - 16:02 CEST

This incident affected: Connectivity Platform (WhatsApp Channel).