Delays on sending and receiving of WhatsApp messages

Incident Report for Bird

Resolved

The issue with delays on WhatsApp has been resolved.

Posted Feb 05, 2020 - 07:54 CET

Monitoring

We've resolved the issue with delays on sending and receiving of messages with WhatsApp and are monitoring the situation.

Posted Feb 05, 2020 - 07:13 CET

Identified

We've identified the source of the issue and are working on resolving the delays.

Posted Feb 05, 2020 - 06:59 CET

Investigating

We're investigating an issue that's affecting the sending and receiving of WhatsApp messages.

Posted Feb 05, 2020 - 05:37 CET

This incident affected: Connectivity Platform (Conversations - API, WhatsApp Channel).