Elevated API Errors with Conversation API

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Apr 01, 2023 - 05:35 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 01, 2023 - 05:01 CEST

Investigating

We're experiencing an increase in error rates on the Conversations API and are currently looking into the issue. This is also impacting the ability to send and receive conversations in Inbox.

Posted Apr 01, 2023 - 03:45 CEST

This incident affected: Connectivity Platform (Inbox, Conversations - API).