Delays on message processing for our Conversations API

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Aug 20, 2021 - 13:27 CEST

Monitoring

All delays have been resolved at this time and message are processing as normal. The team is monitoring the situation.

Posted Aug 20, 2021 - 13:15 CEST

Identified

We've identified the issue and the team is working to remove the delays

Posted Aug 20, 2021 - 13:07 CEST

Investigating

Since 12:25 (CEST) we've been observing delays on message processing in our Conversations API. Team is investigating and will provide an update as soon as possible.

Posted Aug 20, 2021 - 12:46 CEST

This incident affected: Connectivity Platform (Conversations - API).