All Systems Operational
Uptime over the past 90 days. View historical uptime.
Site - bird.com ? Operational
90 days ago
99.68 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Connectivity Platform ? Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024
Unable to Display Product Catalogs
Resolved - A fix has been deployed for this issue. Product Catalogs can now be displayed.
Apr 19, 19:20 CEST
Identified - We have identified the cause of this issue and we are preparing a fix.
Apr 19, 19:03 CEST
Investigating - We are investigating an issue with unable to retrieve Product Catalogs.
Apr 19, 18:53 CEST
SMS Campaigns Using Navigator are Failing
Resolved - A software fix has been deployed for this issue.
Apr 19, 18:41 CEST
Identified - Our engineers have identified the cause of the issue and are working on releasing a fix.
Apr 19, 14:41 CEST
Update - A few clients have identified an issue with sending SMS campaigns while using "Automatic sender selection". Those clients were able to send campaigns by disabling "Automatic Sender selection".

Our engineering teams continuing to investigate this issue.
Apr 18, 22:39 CEST
Investigating - We are currently investigating an issue where SMS Campaigns using navigator are failing.
Apr 18, 20:30 CEST
Apr 18, 2024
Apr 17, 2024

No incidents reported.

Apr 16, 2024
Missing WhatsApp Templates in Engagement Platform Inbox
Resolved - This incident has been resolved.
Apr 16, 23:53 CEST
Monitoring - We have deployed a fix to this issue and are monitoring.
Apr 16, 22:39 CEST
Investigating - We are currently investigating an issue where users of Inbox in our Engagement Platform are unable to view/use all of their WhatsApp templates.
Apr 16, 21:38 CEST
Apr 15, 2024
Email channel installation is experiencing issues
Resolved - Our engineering team has mitigated this incident and confirmed that email channel creation is fully operational. We apologise for any inconvenience this has caused you.
Apr 15, 13:00 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 12:50 CEST
Investigating - Our engineering team is actively addressing an issue arising during email channel installation. Customers attempting to use the "add domain" option are encountering errors, hindering their ability to add a domain successfully.
Apr 15, 12:34 CEST
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Increased latency processing updates to contacts
Resolved - This incident is resolved. Updates to contacts should now be visible in realtime, latencies are back to normal.
Apr 12, 15:58 CEST
Identified - We have identified an issue that has caused increased latencies processing updates to contacts. While latencies are elevated, any newly created contacts or updates to existing contacts may not be visible in the platform. No updates will be lost, but they may be (in some cases significantly) delayed. We expect to have this resolved within less than an hour.
Apr 12, 15:31 CEST
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage