All Systems Operational
Website - Frontend and User App (HTTPS) Operational
API REST (HTTPS) Operational
SMPP Server 01 Operational
SMPP Server 02 Operational
API Old (HTTP) Operational
API Old (HTTPS) Operational
Mail to SMS Relay 01 Operational
Mail to SMS Relay 02 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Dashboard - Average response time
Fetching
API REST - Average response time
Fetching
API Old - Average response time
Fetching
SMPP Server 01 - Average response time
Fetching
SMPP Server 02 - Average response time
Fetching
Mail to SMS Relay - Average response time
Fetching
Website Dashboard - Uptime
Fetching
API REST - Uptime
Fetching
SMPP Server 01 - Uptime
Fetching
SMPP Server 02 - Uptime
Fetching
Past Incidents
Dec 8, 2016

No incidents reported today.

Dec 7, 2016

No incidents reported.

Dec 6, 2016

No incidents reported.

Dec 5, 2016

No incidents reported.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016
Resolved - This incident has been resolved.
Dec 1, 20:05 CET
Monitoring - We were unable to process messages sent via our API, SMPP or website due to an issue with our database. From 15:15 UTC till 15:47 UTC we were unable to process messages for some of our users. During this time our website was also temporarily unavailable and users may have seen a white error page. We've identified the issue, have deployed a patch at 15:47 UTC and are monitoring the situation. No messages were lost in the process and all messages have been sent in the meantime, all though delayed.
Dec 1, 16:47 CET
Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016
Resolved - This incident has been resolved.
Nov 25, 13:15 CET
Monitoring - Inbound messages on the Virtual Mobile Numbers are coming in again since 11:30AM CET. We're monitoring the situation.
Nov 25, 12:18 CET
Identified - Since about 2 AM (CET) this morning the supplier of Virtual Mobile Numbers with range +3164250 have been experiencing technical issues. We have escalated this with the highest priority to out supplier and a team of technicians is currently working on the issue.

We will keep this page updated of any progress.
Nov 25, 09:50 CET
Nov 24, 2016

No incidents reported.