All Systems Operational
Website - Frontend and User App (HTTPS) Operational
API REST (HTTPS) Operational
SMPP Server 01 Operational
SMPP Server 02 Operational
API Old (HTTP) Operational
API Old (HTTPS) Operational
Mail to SMS Relay 01 Operational
Mail to SMS Relay 02 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Dashboard - Average response time
Fetching
API REST - Average response time
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API Old - Average response time
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SMPP Server 01 - Average response time
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SMPP Server 02 - Average response time
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Mail to SMS Relay - Average response time
Fetching
Website Dashboard - Uptime
Fetching
API REST - Uptime
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SMPP Server 01 - Uptime
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SMPP Server 02 - Uptime
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Past Incidents
Jan 22, 2017

No incidents reported today.

Jan 21, 2017

No incidents reported.

Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017
Completed - The scheduled maintenance has been completed. We've verified all services and close this maintenance.
Jan 18, 00:38 CET
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:02 CET
Scheduled - In January our networking provider will perform a series of network maintenances to improve and upgrade their network. Within the scheduled maintenance windows our customers might notice some short network interruptions and this will impact our services.

The maintenances are scheduled at the following moments (times are CET; UTC+1):
- January 15, 23h00 till January 16, 04h00 (no interruptions expected)
- January 16, 23h00 till January 17, 04h00 (no interruptions expected)
- January 17, 23h00 till January 18, 04h00 (data center failover planned, short interruptions expected - reconnect to our SMPP platform might be required)

Impacted services, during short interruptions:
- Dashboard / Website
- API's: REST API, HTTP (old) API
- SMPP platforms
- Mail to SMS
- Signaling Hub
- VMN services
Jan 12, 16:40 CET
Jan 17, 2017
Resolved - With repeated reboots and configuration crosschecks, all Dutch VMNs are now up and running again. We'll be monitoring the situation closely. Our apologies for any inconvenience this may have caused.
Jan 17, 13:41 CET
Identified - Due to a wide scale power outage that occurred in and around Amsterdam this morning from 04:00 am CET to 08:30 am CET, a reboot of a misbehaving hosting server running a part of our Virtual Mobile Numbers was required. Unfortunately, the reboot has caused an issue in the processing of messages for a small subset of our Dutch VMN's (+3161xxxxxxx & +3165128xxxx). We are currently looking into this problem.
Jan 17, 10:22 CET
Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
Completed - The scheduled maintenance has been completed.
Jan 12, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 23:00 CET
Scheduled - In January our networking provider will perform a series of network maintenances to improve and upgrade their network. Within the scheduled maintenance windows our customers might notice some short network interruptions and this will impact our services.

The maintenances are scheduled at the following moments (times are CET; UTC+1):
- January 11, 23h00 till January 12, 04h00 (short interruptions expected, reconnect to our SMPP platform might be required)
- January 15, 23h00 till January 16, 04h00 (no interruptions expected)
- January 16, 23h00 till January 17, 04h00 (no interruptions expected)
- January 17, 23h00 till January 18, 04h00 (short interruptions expected, reconnect to our SMPP platform might be required)

Impacted services, during short interruptions:
- Dashboard / Website
- API's: REST API, HTTP (old) API
- SMPP platforms
- Mail to SMS
- Signaling Hub
- VMN services
Jan 4, 12:10 CET
Jan 10, 2017
Completed - The scheduled maintenance has been completed.
Jan 10, 11:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 11:00 CET
Scheduled - January 10th, 2017 at 11:00 (CET) we will change the certificate of api.messagebird.com (this is our old HTTP-API service hostname, not our REST-API service).

Though the vast majority of applications will not be impacted in any way, there is a possibility that some applications are performing a comparison of the certificate with a local copy. Please update your local copy at the same time we update the certificate. A copy of the certificate can be found here: https://www.messagebird.com/download/certificates/api-messagebird-com-2017-2019.crt
Dec 14, 14:50 CET
Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.